Shipping policy

Shipping Policy

Littel Baby Haven

Last updated: 23 October 2026

At Littel Baby Haven, we want to make shopping for your little one as easy and convenient as possible. We work with Aramex to help deliver your orders safely to your doorstep.

Please read our shipping policy below for information about order processing, delivery times, and tracking.

1. Order Processing Time

Orders are processed after payment has been successfully received and confirmed.

Please allow approximately 1–3 business days for order processing before your parcel is dispatched. Processing times may vary during busy periods, promotions, public holidays, or periods of high order volume.

Business days exclude Saturdays, Sundays, and South African public holidays.

You will receive an order confirmation once your purchase has been placed.

2. Shipping and Delivery Times

Littel Baby Haven uses Aramex as our delivery partner.

Our estimated delivery timeframe is:

* Order processing: 1–3 business days.
* Estimated delivery: 8-11 business days.

Delivery timeframes are estimates and may vary depending on your location, courier operations, public holidays, weather conditions, and other circumstances beyond our reasonable control.

Please note that business days exclude weekends and South African public holidays.

3. Shipping Fees

Applicable shipping fees will be displayed at checkout before you complete your purchase.

Please review your order total carefully before making payment to ensure you are aware of any delivery charges.

4. Order Tracking

Once your order has been dispatched and tracking information is available, we will provide tracking details where applicable.

You can use these details to follow your parcel through Aramex’s tracking service.

Please allow some time for tracking information to become available after dispatch.

5. Delivery Address

Please ensure that your shipping address, contact number, and other delivery details are correct when placing your order.

Littel Baby Haven cannot guarantee successful delivery if incorrect or incomplete information is provided. If you notice an error, please contact us as soon as possible so we can try to assist before dispatch.

6. Delayed Deliveries

Although we work to ensure a smooth delivery experience, delays may occasionally occur due to courier backlogs, high order volumes, adverse weather, public holidays, or other unexpected circumstances.

If your order has not arrived within the estimated timeframe, please contact us so we can help investigate the delay with Aramex.

Nothing in this policy limits your rights under applicable South African consumer protection law.

7. Lost or Damaged Parcels

If your parcel appears to be lost, arrives damaged, or contains the wrong item, please contact our customer support team as soon as possible.

Please include your order number and, where relevant, photographs of any damage or incorrect products.

We will investigate the issue and work with you and our delivery partner to find an appropriate resolution in accordance with applicable law.

8. Incorrect Delivery Details or Failed Delivery

If a delivery cannot be completed because the address is incorrect, the recipient is unavailable, or the courier cannot access the delivery location, additional delivery arrangements may be necessary.

Any additional charges will be handled fairly and in accordance with applicable law and the circumstances of the delivery.

9. Contact Us

If you have any questions about shipping or your order, please contact us:

Store name: Littel Baby Haven

Email: littlebabyhavencustomer@gmail.com

Courier partner: Aramex

Estimated delivery timeframe: 8–11 business days

Thank you for choosing Littel Baby Haven. We appreciate your trust in us and look forward to delivering something special for your little one!